Call Center

Address

Preoc no. 7KM main road Prishtina-Ferizaj

Tel: +383 (0) 38 230 123

Fax: +383 (0) 38 224 699

Call Center

+383 (0) 38/230000

Available 24/7

E-mail: info@teb-kos.com

Customer Care

E-mail: customer.care@teb-kos.com

Data Protection

E-mail: data.protection@teb-kos.com

Tel: +383 (0) 38 230 123 ext. 5344

At TEB we are constantly trying to upgrade our service level, set a standard of service and introduce new delivery channels that will fit our customers’ banking needs. That is why TEB provides you with Call Center services at 038/230000 that are accessible and ready to help you 24/7.

Call Center

Address

Call Center

Customer Care

Data Protection

All TEB clients can use the Call Center for the following services

Balance/Status Verification

Balance Calculation Request

Credit Card Cycle Change

Credit Card Payment Method

Exchange Rate Information

PIN and E-Banking Password Reset

Credit Card Debt Repayment