Be the best client experience bank in Kosovo.
To constantly create and increase value for our clients, shareholders, employees, and society.
Bank TEB Sh.A. came to Kosovo in late 2007 as a joint venture between BNP Paribas Fortis Yatırımlar Holding A.Ş. and Çolakoğlu Group Joint Venture, and over the years has become one of the leading leaders in the banking sector, with a reputation worthy of excellent service and innovative technological choices based on the latest practices in the world.
TEB Sh.A. is a leading bank in Kosovo guided by the goal: “Bank for a changing world”.
We help our clients, their families and communities succeed through a wide range of products and services, including personal and commercial banking, asset management and private banking, small and medium enterprise and corporate banking, and investment.
Corporate social responsibility (CSR) is one of the main pillars that contributes to our economic mission. Therefore, to better improve excellence, innovation and responsibility in our services to our customers, we engage in various projects aimed at improving education, culture and sports for Kosovo. Our focus defines who we are and what we strive for, how we work together and what we want to achieve.
Despite major, dynamic changes worldwide, TEB has provided ongoing support to its customers and employees. Such performance is made possible through the capacity of TEB Sh.A. as a member of the TEB Group, which was formed through a joint venture between BNP Paribas, one of the most powerful financial institutions in the world, and Turk Ekonomi Bankasi, one of the most reputable banks in Turkey.
At the same time, we have set high standards of business integrity and ethical conduct in order to increase the effectiveness of the compliance framework. In recent years, there has been a steady increase in regulatory requirements in Kosovo and at the level of the BNP Paribas Group, where compliance management is becoming a top priority.
The world in which banks operate continues to change at an accelerated pace. TEB Sh.A. as part of BNP Paribas manages these changes by anticipating, adapting and innovating thanks to a corporate culture anchored in strong values that apply uncompromisingly.
The mission of BNP Paribas is to provide financing for the economy and to advise clients ethically, supporting their projects, investments and savings management. Our success lies in being our customers’ favorite choice.
To gain the trust of our customers, all employees must always act in a way that protects the interests of customers, while complying with all relevant laws. Communication with customers is open and honest and the services provided to them should be the most appropriate choice to meet their needs and goals.
TEB continues to develop the quality of services by developing personalized products according to customer requirements. Following the technological progress, we improve our innovative services with several banking channels such as e-banking, TebMobile, Call Center, Services with SMS, ATM and POS terminals, offering our customers the benefits through distribution channels to receive services their, safer, faster and more conveniently.
Therefore, TEB is a “Bank for a changing world”.