Call Center

At TEB we are constantly trying to upgrade our service level, set a standard of service and introduce new delivery channels that will fit our customers’ banking needs. That is why TEB provides you with Call Center services at 038/230000 that are accessible and ready to help you 24/7.

All TEB clients can use the Call Center for the following services:

• Account Balance/Statement
• Interest Rate Calculation
• Credit Card Cycle Change
• Credit Card Payment Method Change
• Exchange Rate Information
• E-Banking PIN & Password Reset
• Payment of Credit Card Debt

Address: Preoc no no. 7KM main road Prishtina-Ferizaj
Call center: +383 (0) 38/230000
Tel: +383 (0) 38 230 123
Fax: +383 (0) 38 224 699
E-mail: info@teb-kos.com
E-mail: customer.care@teb-kos.com

To contact The Data Protection Department: +383 (0) 38 230 123 ext. 5344
E-mail: data.protection@teb-kos.com